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Frequently Asked Questions

Things To Know

  • Can I wait to make my website ADA compliant?

    It is advisable for businesses to make their websites ADA compliant as soon as possible. This not only helps to ensure that your website is accessible to all users, but it also helps to avoid potential legal issues and financial penalties.

    While you could wait to make your website ADA compliant, it is important to know that the longer you wait, the more challenging and costly it may become to address any accessibility issues. There is also a risk that your business could be sued by individuals or advocacy groups for non-compliance with the ADA.

    It is always best to address any accessibility issues as soon as possible in order to ensure that your website is accessible to all users and to avoid potential legal and financial risks.

  • Is my website required to be fully ADA compliant?

    The Americans with Disabilities Act (ADA) requires businesses to make their facilities and products, including websites, accessible to people with disabilities. While there are no specific guidelines for determining the level of compliance that is required for websites, the ADA requires that businesses make “reasonable accommodations” to ensure that their websites are accessible to individuals with disabilities.

    What constitutes “reasonable accommodations” will depend on the specific circumstances of your business, including the size and resources of your company, the complexity of your website, and the nature of your products or services. Businesses are expected to take steps to ensure that their websites are accessible to individuals with disabilities, even if this requires making significant changes or investments.

  • Why choose My Site Comply over other options?

    There are several reasons why your business should consider choosing our manual remediation service over other options.

    First and foremost, we have a team of highly skilled and experienced professionals who are dedicated to ensuring that your website is fully compliant with all relevant accessibility standards. Our team has a deep understanding of web accessibility and has successfully completed numerous manual remediation projects for businesses of all sizes and in a variety of industries.

    Additionally, we offer a comprehensive and customized approach to manual remediation that is designed to meet the specific needs of your business. We take the time to understand your business’s goals and priorities, and we work closely with you to develop a plan that will address any accessibility issues on your website in the most efficient and effective manner possible.

    Finally, we are committed to providing our clients with exceptional customer service. We are available to answer any questions you may have and to provide ongoing support and guidance throughout the manual remediation process. Our pricing makes it possible for businesses with even the tightest budgets to afford our services. 

  • What is the process for manual remediation with your service?

    Our manual remediation process is designed to be thorough and efficient, and to ensure that your website is fully compliant with all relevant accessibility standards.

    The process begins when you create your account.

    In our initial conversation, we will work with you to understand your business’s goals and priorities, as well as any specific accessibility challenges that your website may be facing. Based on this information, we will develop a customized plan for manual remediation that is tailored to your needs. Once you select your package, we will get started on the project.

    Next, we will conduct a thorough analysis of your website to identify any accessibility issues that need to be addressed. This may involve manual testing of the website’s content and functionality, as well as the use of automated tools to identify potential issues.

    Once the analysis is complete, we will work to implement the necessary remediation measures. This may include modifying the website’s content and structure, as well as implementing any necessary technical solutions.

    Throughout the process, we will keep you informed of our progress and will be available to answer any questions you may have.

    In terms of timing, the length of the manual remediation process will depend on the complexity of your website and the extent of the accessibility issues that need to be addressed. On average, manual remediation projects can take anywhere from five days to several weeks to complete, depending on the specific needs of your business. 

  • Do you offer any guarantees or warranties

    Yes, we do offer guarantees and warranties for the manual remediation work that we perform.

    We are committed to providing our clients with the highest level of service and to delivering manual remediation work that meets or exceeds all relevant accessibility standards. To that end, we offer a satisfaction guarantee on all of our manual remediation work. If you are not satisfied with the results of our manual remediation efforts, we will work with you to address any issues and to ensure that you are fully satisfied with the final outcome.

    In addition to our satisfaction guarantee, we also offer a warranty on our manual remediation work. This warranty covers any issues that may arise with the remediated website within 6 months after the work is completed. If any issues do arise within this timeframe, we will work with you to resolve them at no additional cost. 

  • How much does full website remediation cost?

    The cost of manual remediation generally depends on the specific needs of your business and the complexity of your website. Factors that may impact the cost of manual remediation include the number of pages on the website, the extent of the accessibility issues that need to be addressed, and any specialized technical requirements.

    In general, the cost of manual remediation can range from a few thousand dollars for a small, simple website to tens of thousands of dollars or more for a larger, more complex website. The cost may also be higher if the website has a large number of accessibility issues that need to be addressed, or if it is difficult to find qualified professionals to do the work..

    We understand that the cost of manual remediation can be a significant investment for businesses, and we are committed to providing our clients with transparent and competitive pricing.

    At My Site Comply, we have a flat-fee structure for websites up to 12 pages. 

    If your website is larger than 12 pages, we will provide a custom quote for manual remediation that will save you money and time. 

My Site Comply is an independent website remediation service provider and is not affiliated with, sponsored by, or endorsed by Facebook, Google, or any other third-party company mentioned on this website. The use of third-party trademarks on this site is for reference purposes only and does not imply any association with the trademark owners or their products or services. Please note that My Site Comply does not provide legal advice, and the information provided on this website should not be construed as legal advice. We recommend consulting with a qualified attorney to ensure compliance with all relevant laws and regulations.


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